Frequently Asked Questions

Ordering and product questions

How are outdoor kitchen islands delivered?

These are oversized products delivered by scheduled LTL freight. The carrier normally contacts you before delivery to arrange an appointment.

How long does delivery take?

The estimated delivery window is shown on the product page and can vary by destination and carrier conditions.

What should I confirm before ordering?

Measure the installation area, access path, gates, and clearances. Confirm the selected size, color, fuel type, utility connections, and local installation requirements.

Do you provide support?

Yes. Contact our team with your order number and product details for pre-purchase or after-sales assistance.