Contact

How can we help?

Use the form below or email us at labbili@163.com for product selection, delivery, order, return, or warranty questions. We generally respond within two business days.

Before ordering

Please include the product name, preferred size and configuration, delivery ZIP code, and any questions about access, fuel type, utilities, or installation.

After placing an order

Please include your order number, customer name, delivery ZIP code, and clear photographs when contacting us about freight damage, missing components, defects, returns, or warranty support.

For scheduled LTL delivery appointments, please also respond directly to the freight carrier using the contact information in the tracking notice.